With four courses and a quiz, this workshop is designed to be completed in 90 minutes. This focuses on the vital role of accurate data collection and documentation in hospice care, primarily utilizing the HOPE system. Participants will learn how understanding and effectively using HOPE data can significantly improve care quality and inform future enhancements. We'll emphasize the importance of training intake specialists to streamline admissions and ensure comprehensive data capture, all while maintaining strict HIPAA compliance and data integrity through thorough documentation and regular audits. By the end of this session, you'll recognize how a robust intake process, coupled with engaging patients in discussions about their preferences and needs, forms the foundation for respectful and high-quality hospice care.