Axxess Training and Certification

Designed to benefit providers who require training on home care billing and the managed care workflow. There are no prerequisites.

Program Content:
4 courses - 12 videos - 58m total length

Introduction to Home Care

• Introduction to Axxess Training and Certification
• Axxess Home Care Overview

• Billing Starts with Operations Home Care RCM
• Creating and Sending Invoices Part 1 
• Creating and Sending Invoices Part 2

• Outstanding Invoices and Invoice Verification 
• Invoice History and Tracking 
• Posting Payments and Adjustments

• Create Claims 
• Outstanding Claims and Claim Verification 
• Claims History and Tracking
• Claims Submission and Submission History

Designed for participants who seek additional understanding of home health billing and claims management in Axxess Home Health. This course includes tutorials on insurance billing, reporting, Pre-Claim Review, Axxess Revenue Cycle Management (RCM) and Clearinghouse. There are no prerequisites

• Introduction to Axxess Certification 
• See How Clinicians Transform Lives 
• Caring With Your Heart 

• PDGM Basics 
• Explanation of NOA Claim 
• Billing Starts with Operations - Revenue Cycle Management 
• EDI ERA Enrollment 

• Introduction to the Billing Center 
• NOA Submission Process 
• Final Claim Part 1 
• Final Claim Part 2 

• Managed Care Claim Part 1 
• Managed Care Claim Part 2 
• Pending Claims 
• Claims History 

• Remittance Advice 
• Claim Activity Report 
• Claim Analysis Report 

• Pre-Claim Review Center 
• Axxess RCM Dashboard and Reporting 
• Clearinghouse Menu 

Designed for participants who seek an understanding of hospice billing and claims management in Axxess Hospice. This course includes tutorials on hospice claims and claim workflow. There are no prerequisites.

CEUs: 3.75

Program Content:
3 courses- 10 videos - 52m total Length

Foundation of Hospice Billing

• Introduction to Axxess Certification 
• Billing Starts with Operations Hospice RCM 
• Traditional Hospice Payers 
• Elements of a Hospice Claim

• Introduction to the Billing Dashboard 
• Notice of Election 
• Notice of Termination and Revocation

• Hospice Claim Workflow Process Part 1 
• Hospice Claim Workflow Process Part 2  
• Remittance Advice

Home Care What's New: Solution Updates – December 2025 is a 45-minute course comprising 7 modules that introduces essential Axxess Home Care feature updates designed to improve accuracy, compliance and efficiency. Learners will explore workflows such as marking paid tasks as pending approval, managing physician orders with send and received dates and streamlining documentation through multiple order processing. Learners will also explore advanced tools such as Change in Condition Addendum and Alerts, the Unbilled Accounts Receivable Roll Forward Report and loading previous assessment fields into care. By the end of the course, learners will be equipped to optimize payroll, billing, documentation and employee management processes.

Training related to Manage Care billing including claim creation, tracking and history of the managed care claim. 

Course Content: 
4 videos - 14m total length 

Home Care Managed Care Fundamentals 

• Managed Care – Create Claims 
• Managed Care - Outstanding Claims and Claim Verification 
• Managed Care – Claims History and Tracking 
• Managed Care – Claims Submission and Submission History 

Training related to the Quality Assurance Center in Axxess Home Care.    

Course Content: 
7 videos - 34m total length 

Home Care Operational Quality and Financial Tools 

• Introduction to Business Intelligence 
• Axxess BI Key Performance Metrics 
• Processing Payroll 
• Report Center 
• Introduction to Axxess Month End Reporting 
• Introduction to Axxess Month End Reporting 
• Billing Starts with Operations – Home Care RCM 
• QA Center 

• Introduction to the Billing Center 
• NOA Submission Process 
• Final Claim Part 1 
• Final Claim Part 2 

• Managed Care Claim Part 1 
• Managed Care Claim Part 2 
• Pending Claims 
• Claims History 

• Remittance Advice 
• Claim Activity Report 
• Claim Analysis Report 

• Axxess RCM Dashboard and Reporting 
• Clearinghouse Menu 
• Pre-Claim Review Center 

This course series is approximately 40 minutes long and in short 5 minute videos. MAP is a service provided by the interoperability partner SimiTree. It contains robust reports and analytics to support marketing strategy. The learner will be led step by step on how to use the various filters and reports. 

Hospice What's New: Solution Updates December 2025 is an 80-minute training that highlights five key enhancements in Axxess Hospice Solutions. Through three concise modules, learners will explore updates that improve care delivery, streamline workflows, and support compliance. Topics include new CAHPS survey options, payment archiving, accounts receivable adjustments, UB-04 automation, and updated HOPE questions in nursing notes.